质量管理ChapterOverviewWhatisTheory?,,KaoruIshikawa,ArmandFeigenbaum,PhilipCrosby,GenichiTaguchi,TheRestofthePackViewingQualityTheoryFromaContingencyPerspectiveResolvingtheDifferencesinQualityApproaches:AnIntegrativeViewTheoreticalFrameworkforQualityManagementKeyTermsBenchmarkingDeductionInductionJust-in-time(JIT)purchasingParallelprocessinginfocusedteamsPareto’slaw(the80/20rule)QualityatthesourceReengineeringSequentialordepartmentalapproachtodesign标高(杆)分析,?TheoryDefinedTheoryisa“coherentgroupofgeneralpropositionsusedasprinciplesofexplanationforaclassofphenomena.”IllustrationofaTheoryForexample,,direction,-Where-WhenThewho-where-?,NoUnifiedTheoryAsyet,?petingphilosophiesofqualitymanagement,,mountingtheirownmassivetrainingeffortsintern
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